Order Entry
To place an order, please contact your local Abbott Customer Service Center.
Functions and services available
Order Entry is dedicated to providing prompt, professional assistance to all of our customers for their ordering needs and non-technical problems. Our scope of responsibilities includes:
Order processing
- Standing orders - setup, cancellation and change
- Phone and Electronic Data Interchange (EDI) orders
- Shipment prioritization by customer request
Problem solving
- Billing assistance
- Order tracing
- Delivery issues
Information
- New Product Labeling
- Customer order inquiry
- Shipping information
- Product availability
- Policies and terms
- List numbers and prices
- Reimbursement and regulations
