Support

Service Solutions – Sensing your service needs, Abbott created service solutions to support high performance and safeguard against downtime. Multiple flexible account plans are offered with a list of optional features that may further enhance each service plan. We are also pleased to provide several convenient order entry and tracking methods.

Networked Solutions – Our networked solutions link you to your equipment’s key performance metrics, enabling proactive monitoring and response to changes in reagent management/utilization, environmental conditions, and general instrument health.

Professional Solutions – Sometimes successfully installing individual new instrumentation and ensuring up-time is not enough. Our highly tenured service engineers and consultants can help you take a broader look at the overall throughput and economic profitability of your lab. When it makes sense, we can work with you to implement robust track system automation solutions and/or lab management software helping you better control inventories/costs and maximize capacity.

Training Solutions – Our world-renowned training centers, customized instructor-led classes, and online educational programs give you the tools and knowledge to run your lab and our equipment as effectively as possible. We’ll also keep you informed of the latest applications and industry best practices.

Technical Documents – We offer many self-serve, downloadable materials such as Instructions for Use, Material Safety Data Sheets, and Operations Manuals, to help you maintain a safe and effective laboratory environment and to ensure proper product utilization.